Counter Service Barista

Belmont

Hello!

We are Butternut Bakehouse, a bakery serving charming, rustic handcrafted pastries. Due to our focus on quality small-batch baked goods, and our community-centric customer service, our business is growing, and our team is expanding. We are seeking passionate front of house team members eager to cultivate a creative, fun, and consistent café environment to help open our second location in Belmont, MA.

The cafe will be located in Belmont Center, at 49 Leonard Street, right off the 74 and 75 bus lines, and the Belmont Commuter Rail Stop on the Fitchburg Line.

Our counter service baristas at Butternut are the first faces neighbors see when they are greeted at the cafe, and their ultimate goal is to enhance the customer experience. The front of house team welcomes customers, takes and fulfills food and drink orders, makes and serves drinks, and keeps a clean and well-stocked workspace.

A successful applicant is friendly, outgoing, and will have customer service skills from previous experience, attention to detail, and be a proactive, community-oriented team player. Barista skills are a plus!

Responsibilities

  • Take orders from customers and be knowledgeable in products

  • Pack products for customers with care

  • Make precise hot/cold beverages – coffee, tea, espresso drinks

  • Accurately handle cash and credit card transactions

  • Make sure counter and chilled case is clean, arranged and well stocked

  • Help clean service and customer areas – includes mopping, wiping, bathroom upkeep

Requirements

  • Strong customer service skills

  • Ability to multi-task and work in a fast-paced service environment

  • Self-motivated and able to find ways to be productive during down time

  • Able to work as a team

  • Passion for food, baked goods and a positive attitude

  • Ability to stand and walk for a full shift, including stairs

  • Ability to use hands, wrists, and fingers to operate the espresso machine, cash register, etc.

  • Ability to bend, squat, twist, and reach above shoulder level and below waist level, for example, to grab boxes or cups

Shift Availability

We are hiring for multiple part-time positions.

The Belmont location is open Tuesday through Friday 7am to 4pm, and Saturday and Sunday 8am to 4pm. We are looking for team members who are available and flexible to work all types of shifts (i.e. open, close, weekdays, weekends). Once trained, we are happy to work together on a consistent, regular schedule.

Opening shifts would start at 6am. Closing shifts typically finish around 5pm.

Possible shifts include opening, closing, and mid shifts.

Compensation and Benefits

  • $18+ per hour base pay, plus cash tips. Pay based on experience.

  • Free drinks, and select pastries, on shift

  • Paid time off

  • Employees that work over 30 hours per week are eligible for health, vision, and dental benefits

COVID-19 Safety Measures

Butternut Bakehouse requires all employees to be vaccinated against COVID-19. Due to cyclical surges in COVID-19 cases, we also have an adaptable mask policy and under certain conditions will require wearing a mask on shift.